Plan Your Visit
Classic Christmas Houston
at Memorial City Mall
November 16 - December 29, 2024
Real Holiday Magic Is Coming to Houston
Along with the dazzling lights and nostalgic holiday charm, we have gathered together a number of resources to make a visit to Classic Christmas –and Houston– seamless and carefree.
We suggest booking tickets in advance to ensure they are available on your date of choice – we cannot wait to host you this holiday season!
Know before You Go
We have all the information you need to prepare for a magical night.
Getting To Classic Christmas
Choose from several convenient ways to get to Memorial City Mall.
Your Classic Experience
Tips to make the most out of your Classic Christmas experience.
Make Sure to Check Out All Our Theme Nights!
If you love a good theme, our festive nights and special evenings are made for you!
Celebrate the season with events that bring together kindred spirits, creating unforgettable moments of holiday joy.
Make a Night of It!
We’re thrilled to partner with Hotel ZaZa and Westin Memorial City as our host hotels this holiday season. Make your visit to Classic Christmas Houston even more special by booking a night or weekend stay with them. It’s the perfect way to make the most of your magical adventure!
Our Amazing Sponsors & Partners
Know Before You Go
Hours of Operation
(Subject to Change)
November 16 - 17, 2024
Saturday: 5:30 PM - 10:30 PM
Sunday: 5:30 PM - 9:30 PM
November 18 - 24, 2024
Monday: CLOSED
Tuesday: CLOSED
Wednesday: CLOSED
Thursday: CLOSED
Friday: 5:30 PM - 11:30 PM
Saturday: 5:30 PM - 11:30 PM
Sunday: 5:30 PM - 10:30 PM
November 25 - December 1, 2024
Monday: CLOSED
Tuesday: CLOSED
Wednesday: 5:30 PM - 10:30 PM
Thursday: CLOSED
Friday: 5:30 PM - 11:30 PM
Saturday: 5:30 PM - 11:30 PM
Sunday: 5:30 PM - 9:30 PM
December 2 - 8, 2024
Monday: CLOSED
Tuesday: CLOSED
Wednesday: CLOSED
Thursday: CLOSED
Friday: 5:30 PM - 11:30 PM
Saturday: 5:30 PM - 11:30 PM
Sunday: 5:30 PM - 9:30 PM
December 9 - 15, 2024
Monday: CLOSED
Tuesday: 5:30 PM - 9:30 PM
Wednesday: CLOSED
Thursday: CLOSED
Friday: 5:30 PM - 11:30 PM
Saturday: 5:30 PM - 11:30 PM
Sunday: 5:30 PM - 9:30 PM
December 16 - 22, 2024
Monday: CLOSED
Tuesday: CLOSED
Wednesday: CLOSED
Thursday: 5:30 PM - 9:30 PM
Friday: 5:30 PM - 11:30 PM
Saturday: 4:30 PM - 11:30 PM
Sunday: 4:30 PM - 10:30 PM
December 23 - 29, 2024
Monday: 4:30 PM - 10:30 PM
Tuesday: 4:30 PM - 10:30 PM
Wednesday: 4:30 PM - 10:30 PM
Thursday: 4:30 PM - 10:30 PM
Friday: 4:30 PM - 11:30 PM
Saturday: 4:30 PM - 11:30 PM
Sunday: 4:30 PM - 10:30 PM
Please visit this page and our Help Desk for regular updates.
Event Map
Get a Reindeer’s-eye view of the immersive magic of Classic Christmas! Visit classicchristmas.com/event-map/houston
Weather - Rain or Shine Event
Information will be available soon.
Bag Policy
To ensure a smooth and merry entry for all our Guests, we’ve adopted a special Bag Policy to maintain a magical and safe environment.
Our team may, at their discretion, prohibit any bag, parcel, or other item to keep the festive spirit high. Safety first for a truly wonderful visit!
All bags, parcels, clothing, and items are subject to security screening for your protection.
The following bags are allowed:
- Soft-sided bags
- No larger than 16” x 16” x 8”
- Medical and Nursing bags
If your bag needs to be checked, our friendly team will kindly ask you to remove any items so the inside can be inspected.
Unfortunately, bags not meeting these festive guidelines will not be permitted.
Non motorized strollers and wagons will be allowed inside the event.
Pet Policy
- Classic Christmas welcomes trained service dogs as defined under Titles II and III of the American with Disabilities Act (ADA), no other animals are permitted within the event. Service animals must be under the effective control of the handler at all times and all vaccinations for rabies and other common diseases must be up to date.
- If the dog is found not to be housebroken or not under control by the handler the service dog and handler will be asked to leave the event without refund.
- Emotional support animals, comfort animals, and therapy dogs are not service animals under Title II and Title III of the ADA. As such these animals are not permitted.
Prohibited Items
For everyone’s safety and to keep the magic alive, the following items are not permitted:
- Outside food and beverages
- Large purses, backpacks, or oversized bags
- Large hats or signs that could block another Guest's view
- Mace or pepper spray
- Sticks, chains, or any metal items
- Costumes with dangerous props (sorry, no swords, whips, or pitchforks—even if they’re just for fun!)
- Smoking or electronic cigarettes
- Flasks or alcohol
- Personal Ice Skates
- Weapons of any kind (including pocket knives, swords, or concealed firearms)
In accordance with Texas state law, all firearms, including licensed concealed and open carry, are prohibited from the event. Signs will be clearly posted in English and Spanish, in compliance with Sections 30.05, 30.06, and 30.07 of the Texas Penal Code. Please refer to the signage for more information or click here for details.
No Smoking
Smoking is prohibited inside Classic Christmas and there is no re-entry into the event for single-day ticket holders. Please plan ahead.
Ice Skates
• If bringing your own skates, please ensure they have blade guards on at all times and if bringing a bag to carry them ensure the bag meets the Clear Bag Policy restrictions.
• No Re-Entry is permitted for the events so you may not return to your vehicle after skating to store them. Please plan ahead.
Your Tickets
Please have your ticket QR code ready to display when you arrive. The QR code is located at the top of your order confirmation which you should have received via email.
You can also access your tickets by visiting your MyAccount located at the bottom of your order confirmation or requesting access to your MyAccount.
Manage Your Order
Manage your order all in one place. Easily add add-ons, change ticket dates, and change ticket times. Guests with Visit Protection can request order cancellations. Access your MyAccount located at the bottom of your order confirmation or request access through the Manager Your Order Link.
Classic Christmas is a Cashless Event
Classic Christmas is a cashless event. All transactions will be cashless, so please bring a credit or debit card.
Arrival Window
Our Arrival Window is the earliest period of time you are able to enter the Classic Christmas venue. This is done to make sure that each guest has a magical experience and to avoid overcrowding when entering. Once you have entered Classic Christmas, you are able to stay for as long as you would like.
Although you are not able to enter Classic Christmas prior to your Arrival Window, if you are running a little bit behind, you will still be able to enter Classic Christmas once your Arrival Window has passed up to 1 hour prior to the event close time. However, we kindly ask that you try to arrive as close as possible to your chosen Arrival Window time.
No Re-Entry
Due to capacity limitations and the safety of our guests, Classic Christmas has a no re-entry policy. After you have exited the venue for any reason, re-entry will not be permitted.
Premier Pass Upgrade
Enhance your experience with the Premier Pass! Package includes:
• Exclusive Express Lane entry to popular activities
• $10 merch credit at the Enchant Gift Shop
• Coca-Cola Beverage
This pass is limited—once it's sold out, it's gone! Complimentary infant upgrades include Premier Pass express benefits only -- beverages and merch vouchers are excluded.
Costume Policy
Additional information will be provided soon.
Getting Here
Address
Coca-Cola Classic Christmas is located on the south side of Memorial City Mall located at 303 Memorial City Way, Houston, TX 77024.
Parking
It’s the most magical time of the year, and the excitement is building! We know our guests are eager to experience the joy of the season, so we recommend arriving early to Memorial City Mall for a smooth and enchanted journey.
Parking is available on a first-come, first-served basis, so don’t miss a minute of the wonder—plan ahead for a spellbinding experience!
Rideshare Drop-Off
For those using rideshare services, the preferred pickup and drop-off area is located on the east side of the event between JCPenney and Cinemark on the south side of the mall.
Bus/Public Transport Stations Near Memorial City Mall
Memorial City Mall is accessible via several METRO bus routes, including 26, 39, 46, 70, 72, 160 & 162. The nearest bus station to Classic Christmas is on the corner of Barry Knoll Ln. and Gessner Rd. Stop ID 12412
Your Classic Christmas Experience
Food & Drink
The list of Food and Square Market Vendors is available at classicchristmas.com/vendors/houston-tx-memorial-city-mall
Snow Slide Requirements
Please note that guests must be 42” or taller to ride alone. Smaller guests must be accompanied by an adult.
Accesibility
Classic Christmas welcomes hand-pushed or power-driven mobility devices into the event, unless a particular type of device cannot be accommodated because of legitimate safety requirements. Where legitimate safety requirements bar accommodation for a particular type of device, we will provide alternative service where possible.
- Please Note: Classic Christmas will have a limited amount of wheelchairs available to guests.
Classic Christmas welcomes trained service dogs as defined under Titles II and III of the American with Disabilities Act (ADA), no other animals are permitted within the event. Service animals must be under the effective control of the handler at all times and all vaccinations for rabies and other common diseases must be up to date.
If the dog is found not to be housebroken or not under control by the handler the service dog and handler will be asked to leave the event without refund.
- Please Note: Emotional support animals, comfort animals, and therapy dogs are not service animals under Title II and Title III of the ADA. As such these animals are not permitted.
Code of Conduct
For the enjoyment and safety of all our Guests, we ask that groups of five or more minors under the age of 16 be accompanied by an adult at all times.
Please be mindful of Memorial City Mall’s Rules of Common Courtesy. Any violations may result in a gentle reminder, or in some cases, ejection, venue bans, or even arrest. Let’s keep the holiday spirit bright for everyone!
Health and Safety
Your health and safety is our top priority. Police, security guards, and a paramedic team will be onsite each night of the event.
Lost & Found Items
Misplace a cherished item? No worries! Any lost items will be turned over to Memorial City Mall’s Guest Services within 24 hours and held for a maximum of 30 days. You can reach out to our helpful elves at: guestservices@memorialcitymall.com